Your Forms

You or Your Provider May Need These Coverage-related Forms

Accident/Injury Report	Use this form to report information regarding an accident or injury for claim processing.
Appeal Request Form Appeal Request Form – Spanish	Ask IHN-CCO to change a decision made about your medical coverage.
Authorization for Verbal Communication Form  Authorization for Verbal Communication Form (Spanish)	Use this form to grant us permission to speak with someone else regarding your benefits, claims or other health information.
Care Coordination Request Form	As a new member, you may have questions or concerns about your ongoing care needs. Use this form to enroll in the Care Coordination Program.
Complaint Grievance Form Complaint Grievance Form (Spanish)	Use this form to file a complaint or grievance with IHN-CCO.
Dental Plan Choice Card Dental Plan Choice Card (Spanish)	Choose or change your dental plan.
Flexible Services Request Form Flexible Services Request Form (Spanish)	Request health-related services that OHP does not cover. Review the Flexible Services Instructions (Spanish Instructions).
Hearing Request Form	Request an administrative hearing from the Department of Medical Assistance Programs (DMAP).
Medication Exception	Request medically necessary medications that are not normally covered on our formulary. Or request medications that request prior authorizations.
Prescription Reimbursement Form	Submit this form with a receipt to the claims administrator for payment.
Primary Care Provider (PCP) Change Card Primary Care Provider (PCP) Change Card (Spanish)	Choose or change your primary care provider.
Prior Authorization – Referral Form	Request a prior authorization for medical services you want IHN-CCO to cover.
Physician Incentives Brochure	Learn how IHN-CCO pays a provider or group of providers.
Record Request Form	Use this form if you are a member or someone other than the member (or their legal representative) and need to request a copy of the member’s record for which the member’s authorization is required.