Behavioral health emergencies and crises
A mental health emergency is feeling or acting out of control, or a situation that might harm you or someone else. Get help right away; do not wait until there is real danger. Call the Crisis Hotline listed below, call 911, or go to the emergency room, or other place that can treat emergencies. Care for behavioral health emergencies do not require prior approval anywhere in the United States.
If you already have a provider, they will tell you how to reach them during a mental health crisis. If you are having a crisis, follow the plan you made with your provider.
If you do not have a provider, or cannot reach your provider, call the number below for your county, or contact us. Tell the person who answers that you are having a mental health crisis. You will be connected to a local crisis service worker as soon as possible. The crisis worker will talk with you to help decide the best way to handle the crisis. Tell them about your OHP insurance as soon as you can.
There are times when you must call 911 in an emergency. A ride to the hospital in an ambulance is covered without prior approval if it is an emergency.