Intensive Care Managers
IHN-CCO has Exceptional Needs Care Coordinators (ENCC). They help members who are older, disabled, or have other special needs. However, any IHN-CCO member may ask for these services.
Intensive care coordination services include:
- Helping members understand their benefits and the process for getting services or supplies
- Coordinating health care with doctors, other providers and community agencies
- Working with members who are having problems getting care
- Finding other resources for members
If you have questions, need more help, or want to get in touch with an ICM, please contact us.