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  • Prior Approval

    What Is Prior Approval? Some medical services, surgical procedures, and medications require IHN-CCO’s written approval before you can get them. This process is called prior authorization, also called prior approval. It basically means that your provider has to ask permission to prescribe you a drug …

  • How We Serve

    At the Building a Healthier Community Forum in 2016, a panel of community leaders discussed how coordinated care works in our region.…

  • Transformation Reporting

    IHN-CCO regularly publishes reports to share the progress of its transformation efforts. Here you'll find the latest reports of the Transformation and Quality Strategy, as well as previous Transformation reports. If you have any questions, please don't hesitate to contact us at Transformation@samhea…

  • Renewing Your Oregon Health Plan

    When it is time to renew your health plan, you will get a letter from Oregon Health Plan (OHP). You must update your information at that time to make sure that you still qualify for health coverage. Members are usually asked to renew their information once a year depending on eligibility. To renew y…

  • Health Worker Training Hub

    When a friend first told Analuz Torres about a health navigator job at Benton County Health Services, she didn’t think she was qualified. Despite a wealth of experience advocating, interpreting, translating and breaking down communication and cultural barriers for her family and friends in the Calif…

  • Behavioral Health

    Seven myths about mental illness and the truths to bust them. There is hope.…

  • Health Risk Assessment

    Take your health risk assessment provided by Samartian Health Plans' Care Together program.…

  • For Expecting Mothers

    We cover pregnancy care. If you become pregnant, it is important to tell OHP Customer Services right away. While you are pregnant there are more benefits you can get. It is also important to tell OHP Customer Services when your pregnancy ends. You can call them at 800-699-9075 (TTY 711). Services ar…

  • Pilot Progress Reporting

    Each quarter, IHN-CCO publishes reports to share the progress of transformation pilots currently underway. Here you'll find the latest report, as well as previous quarters' reports. If you have any questions, please contact Transformation@samhealth.org.…

  • Dental

    It is important that you get regular dental exams and cleanings. This will help with your overall health and can help prevent future dental problems. If you have tooth pain, call your dentist right away. Your dentist will work with you to meet your oral health care needs. They will help you decide w…

  • More Services

    Coordinated care means more than just making sure members have a provider and know their benefits. It means making your health and well-being our top priority. We want to help, whenever and however you need it, and we offer many special services that do just that.…

  • CHIP

    The Community Advisory Council (CAC) for InterCommunity Health Network CCO (IHN-CCO) is tasked with overseeing a community health assessment and adopting a Community Health Improvement Plan (CHIP). This CHIP serves as a beginning place for planning for the improvement of IHN-CCO members’ health and …

  • Member Rights & Responsibilities

    Your “rights” are the things you can count on getting from us. Your “responsibilities” are the things we need from you. As a person with IHN-CCO coverage, you have many rights and responsibilities. Listen to an Audio Recording…

  • Equity & Inclusion

    Together with our members, Community Advisory Committees and Board of Directors, IHN-CCO and Samaritan Health Services look forward to working with our community partners to achieve the goals outlined in our Equity and Inclusion Plan. Ultimately, our goal is to ensure that all people can reach their…

  • Local Advisory Committees

    Benton, Lincoln and Linn Counties each have an advisory committee that provides input to the Community Advisory Council (CAC) on health needs in your local community. All of the regional CAC representatives are also members of their local advisory committee. Local advisory committees are the best pl…

  • Contact Us

    If you have a question, suggestion, request or complaint, you’ve come to the right place. Call, email or drop by; we’re here for you. If you need to speak to someone in another language, please call us or visit our location during visiting hours. (Para ayuda en español, por favor hacer clic aquí.) …

  • Forms

    Accident/Injury Report Use this form to report information regarding an accident or injury for claim processing. Appeal Request Form Ask IHN-CCO to change a decision made about your medical coverage. Author…

  • Meeting Resources

    Download current meeting materials, view upcoming meeting topics or view other pilot proposals before submitting your own. Our meetings are full to the brim with exciting ideas and possibilities. Read a few to catch up on a meeting you missed or find out what we’re planning.…

  • Local Resources

    This discussion was held at the Building a Healthier Community Forum at the Linn County Fair and Expo Center; Expo in January 2016. The panel discussion consisted of community partners and addressed the integration of housing and social services.…

  • Child Abuse Prevention and Early Intervention Pilot

    The Child Abuse Prevention and Early Intervention pilot, which ran from Jan. 2015 through Dec. 2016, increased collaboration between Family Tree Relief Nursery’s home-based program, InterCommunity Health Network Coordinated Care Organization (IHN-CCO) medical providers, and Oregon Department of Huma…

  • Member Handbook

    The information on this page is a summary of your IHN-CCO benefits. For a full description of the benefits and services available to you, read your IHN-CCO 2021 Member Handbook and 2021 Member Handbook Insert. If you want a paper copy of your member handbook, call Customer Service and ask for one. O…

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