Asset 1 Asset 1 back Created with Sketch. call Created with Sketch. check Created with Sketch. fax Created with Sketch. forward Created with Sketch. back-btn devins-airplane print Created with Sketch. x Created with Sketch. icon-youtube-alt

COVID-19 Community Support Program

Do You Need a Little Extra Help Right Now?

Woman looking out a window pensively.
IHN-CCO knows many of our members are facing hardships. These range from income loss, job security, rent/mortgage, food security and other vital needs.

Support to Help You During COVID-19

We may be able to help you through the hard times right now. Are you experiencing any of the issues listed below?

  • Lost your income. 
  • Unable to pay utility bills.
  • Do not have transportation (work, appointments, etc).
  • Do not have access for telehealth appointments.
  • Need baby care items (diapers, wipes, formula, etc).
  • Have other urgent issues.

If you are experiencing any of those issues, please fill out the Assistance Request form, linked below. You will be entered into our coordinated network of community resources, powered by Unite Us, that are available to help during this crisis. It takes three to five business days to hear back from us once you submit the form.

You can also call the Medical Management Department through our Customer Service Department. They are available Monday through Friday from 8 a.m. to 8 p.m. at 541-768-4550; toll-free at 800-832-4580; TTY at 800-735-2900. 

Assistance Request form

COVID-19 Resources

For possible rent relief through the Community Services Consortium, visit communityservices.us/rent-relief-questionnaire.

For updates on COVID-19 in Benton, Lincoln and Linn counties, visit samhealth.org/coronavirus.

For updates on COVID-19 for IHN-CCO members, visit samhealthplans.org/members/coronavirus-updates-for-members.

For information about business layoffs, closures and unemployment benefits, visit govstatus.egov.com/ORUnemployment_COVID19.

For statewide information from the Oregon Health Authority, visit healthoregon.org/coronavirus.

Over $550,000 awarded

As of June 2020 IHN-CCO has funded over $250,000 in grant money to support community members in need during COVID-19. An additional $300,000 has been provided directly to members to pay for rent, food, transportation, cleaning supplies, diapers and more.